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Privacy Policy

What Information Do We Collect? 

To Process Transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 

To Send Periodic Emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. 

How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

Do We Disclose Any Information To Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidentiality. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  

Warranty Policy 

United auto spares offer a thirty (30) day Limited Warranty upon a sale and covers parts that were delivered incorrectly (“Warranty”). Parts returned after the Warranty period will not be eligible for refund or replacement of the part. The Warranty covers the replacement cost of the part only. Shipping or labour charges are not covered. 

Engine warranty policy 

Any engine and transmission returned not in the same assembled condition as it was received will not be refunded under any circumstances. If the engine or transmission is disassembled in any way without our express written authorization it will void the warranty.

Engines and transmissions are tested, visually inspected, and cleaned. The installer must use OEM fluids.

No Refunds will be issued due to Shipping Damage or Broken Items if not reported within 48 Hours of Delivery to County Auto Salvage LLC and the Freight Company, which is the deadline to file a Freight Claim. Additionally, some form, such as an email, of written verification from the Freight Company of the Freight Claim must be retained in your records regardless of the time frame the Freight Claim was reported in.

Pickups of Returns, Defective Items, and/or Cores must originate from the shipping address of the original order. No exceptions will be considered. Otherwise, refunds, returns, and/or replacements will not be authorized. 

 

Transmission warranty policy

 Transmissions must have correctly fitted new seals and OEM new fluid installed at the time of installation. It is the customer’s responsibility to keep all receipts and records for warranty purposes. 

Shearing or breaking of teeth in standard transmissions is NOT WARRANTIED under any circumstances.